These terms and conditions ("Terms") apply to every individual ("User" or "you") who uses the bad89 platform and all its services. By accessing the bad89 website or mobile platform, or by creating an account, you are considered to have read these Terms in full and agreed to comply with them. You should not use the platform without reading these Terms.
General Information
bad89 is an online betting and casino platform operated for players in Bangladesh. The platform offers sports betting, live casino, slot games, crash games and other casino games. All services are available 24 hours a day, 7 days a week.
The word "platform" as used in these Terms refers to the bad89 website, mobile app and other digital services. The word "services" covers all games, betting, financial transactions and customer support provided on the platform.
Eligibility and Age Requirement
To open an account and use the services on the bad89 platform, a user must meet the following eligibility requirements:
- The user must be at least 21 years of age. This platform is open only to those who are 21 or older.
- The user must provide accurate and truthful personal information.
- Each user may hold only one account in their name.
- Users from regions where online gaming is prohibited are not eligible to use this platform.
- Those who have registered to self-exclude from gaming due to mental illness or addiction may not open an account.
Account Registration
3.1 Registration Process
To register an account on bad89, the user must provide their full name, email address, mobile number and date of birth. All information provided at the time of registration must be truthful and accurate.
3.2 Account Security
Each user is solely responsible for keeping their account password and login details confidential. Passwords should not be shared with anyone. If any suspicious activity is noticed, customer support must be contacted immediately. Using a strong password and changing it regularly is strongly recommended.
3.3 Identity Verification (KYC)
bad89 reserves the right to verify a user's identity at any time. A national identity card, passport or other government-issued ID may be requested for verification. Additional verification steps may apply for withdrawals. bad89 has the right to hold withdrawals until KYC verification is complete.
Deposits and Withdrawals
4.1 Deposit Methods
The following payment methods can be used to deposit money on bad89: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳100. Deposits must be sent from the user's own registered account — deposits through third parties are not accepted.
4.2 Withdrawal Methods
The minimum withdrawal amount is ৳800. Withdrawals are generally completed within 15 minutes to 2 hours. Withdrawal requests can only be made to the same payment method used for the deposit.
4.3 Transaction Terms
All financial transactions will be completed in Bangladeshi Taka (BDT / ৳). If any fraud or irregular activity is detected in a transaction, bad89 has the right to suspend the relevant transaction and account. Raising chargebacks or payment disputes is strictly prohibited and may result in permanent account closure.
Bonuses and Promotions
5.1 Welcome Bonus
New members on bad89 will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. This means if someone deposits ৳5,000, they will receive a ৳6,000 bonus, making the total balance ৳11,000.
5.2 Wagering Requirement
The wagering requirement for the welcome bonus is 10x — meaning you must bet 10 times the bonus amount before withdrawing. For example: if you receive a ৳1,000 bonus, you must complete ৳10,000 in bets before a withdrawal can be made.
5.3 Bonus Terms
- Each bonus offer has its own validity period; if the wagering requirement is not completed within the specified time, the bonus will be cancelled.
- Only one welcome bonus applies per account.
- If any fraudulent activity is detected, bad89 has the right to cancel the bonus and any associated winnings.
- Restrictions on bonus use may apply to certain games; see the details on each promotion's page.
- Separate terms apply to VIP cashback and other promotional offers.
5.4 VIP Cashback Program
The bad89 VIP program has four tiers — Bronze, Silver, Gold and Platinum. The weekly cashback rate increases as you move to a higher tier. The maximum weekly cashback is 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold and 1.0% at Platinum. It is possible to reach higher tiers through regular and active play.
Betting Rules
6.1 Bet Validity
Once a bet is placed, it is considered final and generally cannot be changed or cancelled. bad89 reserves the right to cancel a bet placed unintentionally due to a technical error, after review.
6.2 Maximum Bet Limits
Maximum bet limits may vary across different games and markets. The minimum and maximum bet amounts will be displayed in each game's interface. bad89 reserves the right to set or change the bet limits for any user.
6.3 Technical Issues
If a bet or game result is affected by a lost internet connection, server issue or any other technical fault, bad89 will review the bet where applicable and provide a reasonable resolution.
Prohibited Activities
The following activities are strictly prohibited on the bad89 platform:
- Creating multiple accounts or using another person's account.
- Bonus abuse — claiming bonuses under multiple identities.
- Any form of money laundering or illegal financial activity.
- Playing through software, bots or automated methods.
- Hacking, phishing or any other form of cyber attack.
- Using third-party payment methods.
- Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
- Threatening, harassing or behaving inappropriately toward other users or staff.
Account Suspension and Closure
8.1 bad89's Rights
bad89 reserves the right to temporarily suspend or permanently close any account, without prior notice, for any reason — particularly in cases of Terms violations.
8.2 User Rights
A user may request to close their account at any time via the support email. Any verified balance will be returned before the account is closed, however bonus funds are non-refundable.
8.3 Inactive Accounts
If an account remains inactive for 12 consecutive months, bad89 may designate it as an "inactive account" and apply a service fee. The user will be warned by email before inactivity measures are applied.
Privacy and Data Protection
bad89 stores users' personal information with the highest level of care. All data is secured through SSL encryption technology. Personal information is not sold or shared with any third party, however it may be required to be provided to authorities under legal obligations. To learn more about how data is collected, used and stored, please visit our Privacy Policy page.
Responsible Gaming
bad89 firmly believes in responsible gaming. Online betting is an entertainment activity and should never be considered a source of income. Gambling can be addictive.
Users can request deposit limits, bet limits or self-exclusion for themselves. To learn about these options, visit our Responsible Gaming page or contact our 24/7 Bengali live chat.
- Never bet with borrowed money or someone else's money.
- Set a specific budget for gaming and do not exceed it.
- Avoid placing more bets to try to recover losses.
- Talk to family, friends or a professional if you feel that gaming is getting out of control.
Limitation of Liability
bad89 accepts no liability in the following situations:
- Disruption to games or bets due to internet connection or device issues.
- Security breaches of an account caused by the user themselves.
- Delays or failures by third-party payment service providers.
- Service disruptions caused by natural disasters, war, or government restrictions.
- Any financial loss arising from game outcomes.
bad89 always strives to operate a safe and reliable platform, but uninterrupted service cannot be guaranteed. Service may be temporarily unavailable during maintenance periods.
Terms & Conditions Changes
bad89 reserves the right to change, amend, or update these terms and conditions at any time. Advance notice will be sent to the registered email address for significant changes. Continued use of the platform after any changes will be considered acceptance of the revised terms and conditions.
The latest version will always be published on this page. The date of the change will be noted at the top of the page.
Dispute Resolution
13.1 Initial Step
If you have any dispute or complaint, please first contact our customer support team via 24/7 Bangla live chat or email. Most issues are resolved quickly.
13.2 Formal Complaint
If your issue is not resolved through initial contact, please send a detailed written complaint to [email protected]. We aim to respond within 7 business days of receiving the complaint.
13.3 Final Decision
In disputes relating to game outcomes or technical decisions, the decision of bad89 management will be considered final and binding. bad89 always strives to resolve disputes in a fair and transparent manner.
Contact
If you have any questions or comments about these terms and conditions, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 in Bangla
Our customer service team is always ready to help you. Feel free to ask any questions.