bad89 Privacy Policy

01 Introduction and Scope

bad89 ("we", "our", "platform") operates an online betting and casino service for users in Bangladesh. This privacy policy ("policy") applies to the bad89.cam website and all related services.

The purpose of this policy is to clearly inform you why we collect your personal information, how we use it, and when and under what circumstances your information is shared with third parties. bad89 always respects your privacy and is committed to maintaining international standards in data protection.

You must be at least 21 years of age to be eligible to use bad89's services, and this privacy policy will apply to you. If information is collected from a minor, steps will be taken to delete it immediately.

02 What Information We Collect

bad89 may collect various types of information related to you. This information is divided into the following categories:

a) Registration and Identity Information

• Full name, date of birth, and national identity card details
• Email address and mobile number
• Residential address
• Username and password (stored in encrypted form)

b) Financial and Transaction Information

• bKash, Nagad, Rocket, Upay mobile banking account numbers
• Bank account details (for deposits and withdrawals)
• Transaction history and amounts
• Visa or Mastercard details (where applicable)

c) Technical and Device Information

• IP address and geographic location
• Browser type and version
• Device identification (device ID, operating system)
• Information collected through cookies and similar tracking technologies
• Time, date, and pattern of access to the service

d) Gaming Activity Information

• Play history and statistics
• Bet amounts and results
• Bonus receipt and usage details
• Preferred game categories and providers

03 How We Collect Information

bad89 collects your information in the following ways:

• Directly provided: Information is collected directly when you create an account, verify your identity, make a deposit or withdrawal, or contact customer support.
• Automatically: Technical information is automatically collected through cookies, web beacons, and log files while you use our services.
• From third parties: A limited amount of information may be received from identity verification agencies, fraud prevention services, and payment processors.

04 Purposes for Using Information

Collected information is used only for the following legitimate purposes:

Service Delivery and Management

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Providing bonuses, cashback, and VIP benefits
• Ensuring uninterrupted access to gaming services

Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Verifying account security and identity
• Following responsible gaming guidelines
• Age verification and protection of minors

Service Improvement and Personalization

• Providing game recommendations based on your preferences
• Improving site performance and usability
• Resolving technical issues

Communication and Notifications

• Sending important account-related notifications
• Informing you about promotional offers with your consent
• Providing customer support and resolving issues

05 Information Sharing and Third Parties

bad89 never sells your personal information. However, information may be shared with third parties in the following limited circumstances:

Service Partners

Technology providers, payment processors, and identity verification agencies engaged to operate our services can access only the minimum necessary information. Strict confidentiality agreements are maintained with these partners.

Game Providers

Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and other game providers may access limited information to deliver gaming services.

Legal Obligations

Disclosure of information may be required to comply with court orders, lawful requests from investigative agencies, or applicable laws. In such cases, only the information legally required will be provided.

Business Restructuring

Information may be transferred in the event of a business merger, acquisition, or asset transfer, but the new controlling party will be required to comply with this privacy policy.

06 Cookies and Similar Technologies

The bad89 website uses cookies and similar technologies. Cookies are small text files stored on your device.

Essential Cookies

These cookies are essential for the basic functioning of the website, such as maintaining your login state, ensuring security, and preventing technical errors. These cookies cannot be disabled.

Functional and Analytics Cookies

These cookies are used to improve service performance and analyze the user experience. These cookies can be managed from your browser settings.

Marketing Cookies

These cookies are used to show you relevant advertisements and offers based on your preferences. You can reject these cookies at any time.

07 Data Retention and Security

bad89 applies the most up-to-date security measures to protect your privacy:

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is protected with advanced encryption algorithms.
• Access Control: Only authorized personnel have limited access to the necessary information.
• Regular Audits: Regular internal and external audits of security measures are conducted.
• Data Minimization: Only the information strictly necessary for the service is collected.

Retention Period

Information is retained for as long as your account is active and for as long as required after account closure to meet legal or regulatory obligations. Financial transaction records are generally retained for 5 to 7 years.

08 Your Rights

As a bad89 user, you have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Object to Processing: The right to object to the processing of your information for specific purposes.
• Right to Data Portability: The right to receive your information in a machine-readable format.
• Right to Withdraw from Marketing: The right to opt out of marketing communications at any time.

To exercise these rights, please contact us through the contact details below. We will respond to your request within a reasonable time.

09 International Data Transfers

bad89 works with global service providers. As a result, your information may be processed or stored on servers outside Bangladesh. In such cases, it is ensured that the transferred information is protected to a standard equivalent to this privacy policy.

Before transferring data to a third country, appropriate contractual safeguards are put in place, such as standard contractual clauses or other legally recognized mechanisms.

10 Children's Privacy

bad89's services are strictly for individuals aged 21 and above. We do not intentionally collect information from anyone under 21. If a minor has mistakenly created an account and it comes to our attention, that account will be closed immediately and all collected information will be completely deleted.

If a parent or guardian learns that their minor child has registered on bad89, they are requested to contact us immediately.

11 Changes to This Policy

bad89 reserves the right to update this privacy policy periodically due to service improvements, legal changes, or business needs.

For any significant changes, a notification will be sent to your registered email and clearly announced on the website. Continued use of the service after changes are made will be considered as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us through any of the following channels:

We generally try to respond to your request within business days. For urgent security matters, immediate assistance is available 24/7 through live chat.